For immediate answers about back ordered or out of stock items it's best to call us at 800-994-6097 or email us at [email protected] to check availability. If you have a deadline to meet it's best if you contact our sales department for estimated ship dates before placing an order online. We manufacture and assemble all of our dollies and during peak seasons we sometimes sell them faster than we can manufacture them. You may cancel your order at any time prior to shipping for a full refund on stock items.